Shipping policy

When ordering Hewn floor, there is no need to rent a truck or trailer. Our shipping partners will deliver your flooring direct to your property.

Sample Orders

At Hewn Floor, our samples always ship free.

Large Orders

Enjoy free shipping on any flooring order of $3,000 or more. For flooring orders less than $2,999 there is a $199 flat rate shipping fee. Shipping to Alaska and Hawaii are excluded from standard shipping rates.

***Please contact our customer service team if your delivery is to a rural area or a new development, or is to an area inside an HOA or gated community or lacks turn around space to accommodate a large delivery truck. This will allow us to work with our shipping partners to accommodate a more flawless delivery with a smaller truck.*** 

Only need a box or two? We are happy to ship these orders with UPS® Ground for $49 per box, up to two boxes.

Forget to order some trims? We also ship these out via UPS® Ground for $49 per box, up to two boxes. (Boxes of trims can fit up to 8 trims. However, boxes of stair noses ship in a separate box and can only fit up to 6.)

We strive to ship orders within 4-5 business days. Depending on your location you can expect to receive your shipment within 10-15 business days of placing the order online. Check your inbox after placing your flooring order for an email from Hewn Floor Customer Service within a day that contains tracking information.

Last Updated: 10/24/2024